I often read Tom Asacker’s blog A Clear Eye, because he has such bright and interesting things to say about marketing. Much of his writing deals with companies much larger than mine (and probably yours); but the insights he offers are very applicable to very small companies like ours in the voiceover business.
Jay the waiter on customer service is the title of a post from Tom that really cuts through the clutter of what it means to provide great customer service.
Highly recommended.
Hi Bob,
Thank you for pointing this blog post out. I think he has clearly hit the nail on the head.
Any business that is able to say they embody those traits mentioned is worth doing business with 🙂
On another note, I posted last night about why we do what we do at Voices.com – how timely that you post this today!
Here’s a link:
Voices.com: Why We Do What We Do
Cheers,
Stephanie
Stephanie,
Thank you for your comments. I agree. And I noticed your post. I’m glad you’ve left a link to it. It’s certainly worth reading.
Be well,
Bob