Why do I have links to not only every voiceover blog, forum and discussion group I can find; but also to lots of other voice actors both women and men? Seth Godin provides the best response to this question I’ve ever seen. Here’s how he starts his blog post on October 29, 2008.
Actual conversation at a local shoe store: “Do you have dress shoes in a size 6?”
“No, I’m sorry we don’t.”
“We’re from out of town. Do you know any place we can get some?”
“I’m sorry I don’t. Perhaps you’d like some in a size 8?”
Now, what are the chances that someone who wants a size 6 is going to buy an 8? Zero. The game is over. You lost.
I’ve said this a number of times here and in conversations in person. I’m not in the voiceover business, I’m in the problem-solving business. When someone hires me to tell their story, my first obligation is to tell that story as effectively as I can. To deliver the recording of that story on time. And in the format they need. I don’t want to add to anyone’s problems. I want to help solve their problems. In so doing, I hope to build long-term relationships with companies that will need their stories told again, and again and again.
It’s always wonderful when things work out that way.
But, I’m not going to be the right voice every time. So, I want to provide lots of options. Because in the end, I want to keep solving my client’s problems even when I’m not the voice they need.
(edited to fix typos)
Dave Courvoisier says
…exactly, Bob… it reminds me of the movie “The Miracle on 23rd Street”, when the department store discovered the magic of this very same tenet through Santa Claus. They began referring customers to other stores for products they didn’t have in stock, and thereby gained the loyalty of that very customer in gratefulness.
It Works!
Dave Courvoisier
Bob says
Dave,
Thank you for adding to the conversation. Speaking of adding, let’s add 11 to that address, OK? (I think it’s Miracle of 34th Street.” I love that movie!)
Be well,
Bob
Stu Gray says
Also, another great movie that this post reminded me of was “Pay It Forward”… Giving something of value, or love away without any expectation of a return.
Thanks for this great post Bob and the awesome resource that you are!
God Bless us Everyone! (Wait, wrong Christmas Movie – sorry!)
Stu
Bob says
Stu, (or is that Tiny Tim?)
You’re welcome and thank you for adding to the conversation.
Be well,
Bob